Important Change in Reporting Garbage and Recycling Issues

Effective April 1, 2021, residents should direct garbage and recycling issues directly to Waste Management. This includes missed service and cart/lid replacements or repairs. This will help reduce time and steps for residents and our staff. We hope this will allow issues to be reported and taken care of without delay, and ultimately be a better service for residents. 

How to report issues to Waste Management:

– Call 336-723-2784 (Choose Option 1)

– Email WinstnOp@wm.com

Please provide the following information:

– Name

– Address

– Nature of Request/Complaint

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